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Place an order on our website by 11am weekdays for in stock items and your order is usually processed the same day*.
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Terms & Conditions

  1. Prices And Product Information Displayed On Our Website
    Our company uses sophisticated automated routines to update and maintain our website pricing and product information.  Inventory data is usually updated in real time by our vendors to give our clients the most accurate information available and pricing is based on daily cost files received from our multiple vendors on weekdays.  Pricing is not be updated on weekends or holidays.  Orders are processed during our regular business hours only.  Orders placed outside of our regular business hours including weekends and holidays, will be processed on the next business day subject to stock and pricing availability.

    Selling prices are calculated based on the lowest cost available from our distribution network without regards to if the lowest priced distributor actually has stock or where that stock is located.  This practice usually guarantees our clients the best pricing. Should the situation arise that we cannot honour a price for an item because the lowest priced distributor does not have stock, will not be getting stock in a timely manner, made a pricing mistake, the costing information we received was obsolete, we could not source the product at a competitive price from another distributor, or you placed your order while we were closed and the pricing was no longer in effect at our distributors on the next business day, we will contact you with your options and cancel the order if that's your decision.

    We do not offer price protection. Most items are sold at deeply discounted prices and are shipped on demand from our distributors and manufacturers which  protect against sudden price fluctuations. This practice allows us to offer the best pricing possible to our clients as we are not forced to maintain higher pricing to clear out overstocked or old inventory. We reserve the right to cancel or refuse any order with or without notice or to limit quantity. Deposits for orders are non-refundable.

    Product information including photos, descriptions, specifications, warranties, or downloadable materials are provided on an as-in basic because they come from third party sources beyond our control.  We are not responsible for any errors, omissions, or claims that maybe stated.  We recommend to our clients that they seek out information on any product directly from the manufacturers website as no other source can be guaranteed accurate.  As we are not responsible for errors in the content, we cannot accept return requests based on any errors displayed on our website.  Note that some product photos may be that of the product series and not of the actual product.
  2. Shipping
    Please see the Customer Support tab for more information on shipping and rates.
  3. Order Cancellation
    Please see the Customer Support tab for more information on order cancellation.
  4. System Availability
    My Teknology Computer Inc. makes every effort to maintain 100% system availability, except during scheduled maintenance periods. Should we experience technical difficulties, My Teknology Computer Inc. is not responsible for orders that are not processed or accepted.  My Teknology Computer Inc.  sends an order confirmation for each transaction.  If you place an order but failed to receive the emailed order confirmation, we suggest checking your email junk filter or contacting our office to ensure your order was placed successfully.
  5. Payment and Sales Tax
    My Teknology Computer Inc. accepts standard Visa and MasterCard credit cards issued by a Canadian financial institution.  We do not accept foreign credit cards, Visa or MasterCard debit cards, gift cards, or the pay-as-you-go type of card due to the high risk of fraud.   We do accept Interac eTransfers (debit card) with prior arrangements.  Canadian Government, Government funded institutions, and Fortune 1000 purchase orders accepted - please contact our accounting department for details.

    We do not accept payment from or do business with individuals or businesses outside of Canada for security reasons.

    All payments must be in Canadian funds. Current billing address and phone information must be included with every order.

    The billing and shipping information you provide must match the information held by your financial institution as this information is used in our security verification processes.  If you financial institution cannot verify the information you enter, you will have to contact them to update or correct their records. 

    Sales Tax and environmental levies will be charged depending on the shipping address as required by law. My Teknology does not charge local taxes for Provinces where we are not registered. 

  6. Warranty & Product Return Policy
    Please click on the Customer Support tab for details information.

  7. Disclaimer
    The information, services, products, and materials contained in this Site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, My Teknology Computer Inc. disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, My Teknology Computer Inc. does not represent or warrant that the information accessible via this Site is accurate, complete or current. Price and availability information is subject to change without notice.   My Teknology Computer Inc. reserves the right to refuse or cancel service without explanation.